Owning your own home is a fantastic feeling, as it provides security and personal space to relax in at the end of the day.
Your home will protect you and give you sanctuary, but you must look after it in return. There are many important aspects that you will need to care for, including, of course, the plumbing.
Getting the right contractor to make repairs, assist with renovations, and do regular maintenance is an important part of homeownership.
In this article, we will list and discuss nine important questions to ask your Toronto plumber before they start any kind of work on your home.
With so many plumbing services available, how do you decide which is the right one for you?
The length of time a company has been operating will be a huge indicator. For many reasons, a lot of businesses will disband in the first few years. So, if a company has been in business for ten or more years, then this is the first good sign you should be looking for.
The length of time in business is a great start, but don’t assume that this factor alone means they are the ones to trust.
Your internet search should bring up reviews of the company and testimonies from real clients. The star rating will give you an idea of the quality of the customer service.
There should be a place on the company’s website where you can also view testimonials, and see if they have won any awards to help you determine their reputation.
Once you have an idea about which plumbing company has made your top five list, you can then look a bit further into their service.
Ask about their licence and insurance if this information is not readily available on their website. The company needs to be registered with the Ontario College of Trades and hold appropriate insurance that will cover all parties in the event a claim is required.
Any plumber in Toronto must also be bondable, and when asked, the customer agent you are speaking to should be able to advise you on this issue without hesitation.
Not all plumbers in Toronto do the same work. Some will stick with regular plumbing work, such as fixing clogs, burst pipes, water leaks, etc. Others, however, will do more specialized plumbing tasks, and then there are the plumbers who do it all.
Specialty plumbing services demonstrate the ability to cater to any situation. It shows that the plumbing company has made great efforts to train their plumbers for various jobs.
This also allows the company to keep up with current trends and new technologies available to help with any plumbing situation, including eco-friendly replacement water heater systems, hydro-jetting, and more.
Something that is prominent among scammers is the use of P.O. boxes instead of physical locations.
Does the plumbing company you are looking at have an address listed, and can you Google it? While you may not need to go to their office, it is good to know that the location is real and approachable if necessary.
A plumbing company that is upfront with its fees is one to trust. The worst thing about having any plumbing emergency repairs or renovations done is the hidden fees that suddenly appear on the final invoice.
Speak to the plumbing service before any work is carried out, and get an estimate that will include all the fees prior to reaching an agreement. When you receive the estimate, don’t be afraid to ask them about any fees that look strange or out of place. Now is the time to do so, as you can dispute things, and this is much harder to do once the work is done.
Before the work begins, especially when it comes to the larger projects such as replacing lead pipes, fixing burst pipes, or replacing old clay drains, ask about their warranty.
Is it just the manufacturer’s warranty for equipment, or does the plumbing company stand behind all its work with its own unique warranty for your peace of mind?
After all the major plumbing work has been done, who is responsible for the cleaning?
If the repairs are due to an incident that has caused significant flooding, for example, the plumbing company should be able to assist in removing the water so that they can work and less damage to the home is caused.
Unfortunately, after the work is done, some plumbing services can leave behind more of a mess than before they began. Therefore, make sure you receive a guarantee that they will clean up after completing the job.
At Advanced Plumbing, we provide all the above services and so much more, including exceptional customer service. Our experienced plumbers in Toronto are the ones to call, no matter the reason.
Our services include everything from routine plumbing maintenance and waterproofing to hydro-jetting and fixing drain problems. Additionally, our plumbers are courteous and professional at all times.
For more information, call Advanced Plumbing at 866-863-9539 today, or book your service online.